CIO and CMIO tout the value of combining patient education and data capture

At New York Cancer and Blood Specialists, the exam room experience used to rely heavily on verbal explanations and written materials that often were dense and difficult for patients to absorb in real time. THE CHALLENGE While providers worked to explain conditions and treatment plans clearly, patients frequently struggled to visualize how diseases affected their bodies or how specific therapies worked, especially when the information was complex or unfamiliar.